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ORDER / SHIPPING INFORMATION
• Most orders will be processed within within 7-12 working days, and delivery can be 10-20 working days
• After your order is placed you will receive an additional shipping email with tracking information once your goods are on their way!
• Orders containing multiple items may be shipped from different warehouses or at different times, no we didn’t forget your items!
Please note that due to COVID-19 restrictions and Chinese New Year taking place between 21 January and 20 February 2021, some parcels may occasionally experience unexpected delays. Please allow up to 8 weeks for late delivery. If it does not arrive, email us so we can look into the issue further!
• INTERNATIONAL SHIPPING
• Well It takes a little longer…. Orders will be processed the same as those being sent to the US but typically take 14-35 business days depending on the location.
• Any additional duties and taxes assessed by customs are the responsibility of the customer.
• ATTENTION CANADA! When checking your tracking you may see (ARRIVAL IN DESTINATION COUNTRY) as your last updated. If you have waited over 7 days after getting this message please check with your local postal office. Chances are, they have your package.
Please note that due to COVID-19, some parcels may occasionally experience unexpected delays. Please allow up to 8 weeks for late delivery. If it does not arrive, email us so we can look into the issue further!
Still have questions? Please contact us at email@example.com